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Hoffman-LaRoche’s Prescription for Change: Go Digital

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Some say a picture is worth a thousand words. For Ed Davenport, it was worth a whole lot more. While attending an NAB trade show several years ago, the multimedia communications technology manager for Hoffman-LaRoche, the U.S. affiliate of the pharmaceutical giant Roche Group, was wowed by a rear-projection demonstration given by Miranda technologies that displayed well over 40 images on just one screen, measuring approximately 18 feet long by 6 feet high. Davenport immediately thought of his own production facility in Nutley, NJ, and the space constraints he and his team faced on a daily basis. An idea was planted in that instant, and it eventually grew into a complete facility overhaul—an enormous, yet cost-effective and flexible, upgrade into a new digital studio.





"The big problem for us back then with rear-projection displays was the depth of the projectors," says Davenport. "If I used them in my facility, I would have been taking away from my floor space." But he liked the Miranda technology’s ability to show multiple images on one screen, which would eliminate the multiple monitors his team used throughout their facility. "When we started to see plasma displays, and the industry was making flat screens bigger, I realized I could get rid of all the monitors we had, install the flat screens, use the Miranda, or a device like it, and save ourselves valuable space," he explains.

After discussing the idea with his team, which included Peter Pfeiffer, engineering supervisor, and Rick Belmont, manager of multimedia creative, it was agreed the upgrade would not only be feasible, but would actually solve workflow issues and even save clients money.

By 2003, with the help of New York-based engineering firm Cerami & Associates and New Jersey-based system integrators Tele-measurements, the team began the design process for a facility upgrade. A total studio tear down followed, with the project being completed by September 2004. As Davenport explains, this was the facility’s first major upgrade since the‘80s, and by far the largest in its history, entailing the complete removal of the studio’s cabling infrastructure. "We had 30 years of cable we needed to take out of there," he says. "It was in the floors, the ceilings, etc."

Today Roche’s Multimedia Communications Department is loaded with a full complement of Thomson Grass Valley equipment, including a Grass Valley KayakDD 2 M/E production switcher, a Concerto series router, Encore facility control software and an array of Gecko signal processing modules. In addition, there are Editware Fastrack editing workstations, Apple Final Cut Pro HD NLE systems, Hitachi SK-2700 studio cameras, a Graham-Patten D/ESAM 400 audio mixer, an assortment of plasma display panels, including an LG 60-inch, and the Miranda Kaleido -K2 multi-image display system.

Now, the all-digital 2,000-sq. ft. room with a multi-function layout serves four basic roles for Roche: It’s a production studio with control room, a post-production area for editing, a graphics environment for titling and animations and a presentation area for client viewing. Here, the team is tasked with creating material for sales meetings, corporate presentations, executive communications, remote events, live and on-demand Web casting, employee training and other corporate requirements of the company’s entire North American sales and marketing departments.

"Before we upgraded our facility, we were only able to do one thing at a time," says Davenport. "We don’t have a small area, but a fixed one, in the basement of a building, and really have no place to go but to re-utilize the space within the building more efficiently. We had to set up the room a certain way for each type of job we did. Then, we had to take time out when we were done to reset the facility for another job." Now that the room is multi-functional, he says, "we can do several jobs at the same time. That’s saving us hours of extra work each day and saving clients money."

According to Davenport, the upgrade was a total team effort and one that everyone is now benefiting from. The only thing left is for them to get past the learning curve of using new equipment and adjusting to a new workflow system.

"I have to admit, it was a strange feeling at first," says Davenport. "When those cables were ripped out of here, I felt like I lost 32 years of history. It’s hard for people to change." But once the team started using the new equipment, he says, "we starting seeing the benefits almost immediately. It’s been a difficult transition but we knew it was something we had to do. We wanted to go digital and we knew it was something we had to do all the way. You can’t go half-way into digital."


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